Give people clarity.
Help them succeed.

College Web Manager · College of Social Sciences · 2008–2011

I managed a college web team of four, combining delivery responsibilities with the development of the people doing the work.

• Led recruitment for the web team.
• Supervised work, agreed priorities and supported colleagues.
• Conducted performance development reviews and set annual SMART objectives.
• Presented web development progress reports to College Board.

Qualification: ILM Award in First Line Management, 2009–2010.

At Warwick, I work with academic and professional services colleagues, designers, marketers and technical teams to make improvements that content owners can understand and maintain.

I explain recommendations through evidence, discuss constraints and help colleagues build confidence in managing their own content. My earlier Warwick Print work also included an inquiry into the university image bank, bringing stakeholders together to discuss its future function and scope.

As Senior Teacher for German at the London School of Modern Languages in Prague, I supervised junior teachers in a department of four and helped devise courses and teacher development sessions.

For Service Civil International, I have led multinational volunteer groups and trained camp leaders in planning, intercultural awareness, conflict resolution and practical project organisation.

Explore the SCI workcamps ↗

• Set clear objectives and explain the reasons behind decisions.
• Make room for different perspectives and specialist knowledge.
• Give practical feedback and support people to develop skills.
• Keep responsibilities and progress visible, and review what can improve.